Family Groups
Red Creek Lodge
Tabby Mountain Lodge
Camping
Youth Groups
Lodging
Business Groups | ^
DIRECTIONS
For each question please select the radio button that best describes your feelings and/or experience while staying at Reid Ranch. Answers are ordered in columns with the option you select highlighted in bold. For Example:
All questions are optional, but we appreciate your honest and accurate response to each. Estimated time to complete this survey: 10 minutes.
CONTACT INFO
OVERALL REID RANCH EXPERIENCE
1. Relative to your expectations, was your overall experience at Reid Ranch .
2. Compared to other camping/group activities, how does the Reid Ranch experience compare?
3. Was your overall experience at Reid Ranch, special or unique?
4. Please rate the following regarding your overall experience at Reid Ranch.
You experienced the quality you expected from us.
You were provided personalized attention.
You have good memories of your experiences.
5. Please rate Reid Ranch on the following:
Overall atmosphere and environment at Reid Ranch.
Overall upkeep and cleanliness at Reid Ranch.
Friendliness and courtesy of the staff.
Overall appearance of staff at Reid Ranch.
Safety and security at Reid Ranch.
“Hassle-free” visit
REID RANCH STAFF MEMBERS
6. Please rate the following regarding the staff at Reid Ranch:
Provided accurate information.
Gave you individualized attention.
Treated you with respect.
Provided consistent service.
Truly enjoyed making you happy.
Were exceptionally friendly and courteous.
7. Were there positive/memorable experiences with Reid Ranch Staff?
ARRIVAL/CHECK-IN AT REID RANCH
8. Please rate the following on the arrival and check-in at Reid Ranch:
Overall experience of arrival and check-in.
Usefulness of information provided at check-in.
Ability to handle special requests.
Friendliness and courtesy of staff.
ROOM AT REID RANCH
9. Please rate the following on your room at Reid Ranch:
Overall room experience.
Cleanliness of room on first entering.
Service of room during stay.
Response of staff to your specific requests.
RECREATION AT REID RANCH
10. Please rate the following on recreation at Reid Ranch:
Overall recreation experience.
Horseback riding.
Swimming pool experience.
Boating experience.
Mountain biking experience.
Availability of recreational equipment.
DINING EXPERIENCE AT REID RANCH
11. Please rate the following aspects of dining at Reid Ranch:
Overall dining experience at Reid Ranch.
Food quality.
Friendliness and courtesy of food staff.
SHOPPING AT REID RANCH
12. Did you purchase merchandise at the Roundup Snack House or Souvenir Shop?
13. If yes, please rate the following:
Friendliness and courtesy of merchandise staff at the Roundup Snack House and/or Souvenir Shop.
Quality of merchandise at the Roundup Snack House and/or Souvenir Shop.
Value of merchandise for what you paid.
PRICE / VALUE
14. On a scale of 1 to 10, how would your rate your overall experience at Reid Ranch based upon the price paid for quality and value received?
Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Excellent
RETURN / RECOMMEND
15. Would you recommend Reid Ranch?
16. Would you return to the Reid Ranch in the next five years?
DEMOGRAPHICS
17. How many people were in your group?
18. Was this the first trip you have ever made to the Reid Ranch?
19. How many nights did you stay at Reid Ranch?
20. What was the primary purpose for your trip?
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